Billing & Contracts

Billing & Contracts

Frequently Asked Questions

How do I pay for agency fees?

Secure Online Payments:

This is an easy and secure way to pay. You will be able to pay via secure online payment platforms (PayPal, Stripe, Venmo, etc.) from your device and will receive a receipt soon after. We accept Visa, Mastercard, Discover, and American Express


Check:

Note: if paying by check, work begins once payment has been received.

What are your contract, fee, payment, and pay-for-performance terms?

There are three types of potential SOW's that may fit you.


Project SOWs:

Project SOWs are services that start and complete over four (4) or more weeks. In order to commence the SOW, a payment of 50% of the total investment is due on or before the date of the kick-off workshop (“kick-off”). The second and final invoice for the remaining balance of the total investment will be sent when the scope of work is complete. This invoice is “due upon receipt.” Project SOW's are priced as a flat-rate. Project pricing can vary greatly ($10k-100k) due to the amount of work that a client may or may not need to establish their foundation, or what we call an “ecosystem.”


On-Demand SOWs:

On-Demand SOWs are services that start and complete in less than four (4) weeks. Ad Spend and other immediate payments are due for the project to begin. Payment is due upon completion of an On-Demand SOW. On-Demand SOWs are priced hourly. Hourly rates range from $125-200 per hour, depending on the service requested.


Recurring Service SOWs:

Recurring Service SOWs are services that repeat on a monthly basis. Payments are due on or before the 1st of each service month. Recurring Service SOW's are priced as a flat-rate on a monthly recurring basis. Recurring service pricing can vary greatly ($2k-20k+ per month) due to the number of areas of your “ecosystem” that we manage and execute. Pricing does not include advertising spend as those fees are paid directly to advertising channels.


Pay-for-Performance

We do not offer pay-for-performance terms with our agreements due to the long-term approach of a quality program. For this reason, only a small percentage of your investment can be measured for ROI within the same period that the investment was made – the majority of your investment will result in assets that drive audience growth long after our work is done.

What if I want to cancel services?

No problem, it happens. Contact your us via email to request a cancellation of services.

Recurring Service SOW's must be terminated with at least 90 days written notice (a "rolling 90" agreement).

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How Can I Help You?

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How Can I Help You?

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